Safe Spaces

Mental Health Crisis Support in West London

Are you struggling, experiencing stress or had a life changing event?

The Safe Spaces is a community-based crisis alternative service, provided by Hestia on behalf of West London Trust, offering non-clinical support to individuals experiencing a crisis or mental distress. We offer urgent and walk in appointments to make sure each person gets dedicated time and support. 

We provide a welcoming, safe and supportive space as well as a hot drink and a snack, for anyone (18+ in Hounslow, Hammersmith & Fulham and Ealing) who is assessed to be experiencing or are at risk of developing mental health distress.

The Safe Spaces aim to equip people with the skills they need to reduce their immediate anxiety, formulate individual self-directed support plans and provide them with information/advice around the local services and resources that may help them moving forward.

Our Safe Spaces opening hours are: 

• Open daily from 2pm to 10pm, the last drop-in is by 9.30pm
• 7 days a week, 365 days a year 
• Across our Hammersmith & Fulham, Ealing, and Hounslow branches
• Telephone services support is available till 10pm. 

The service is provided in partnership with Hestia. They can help by:

• offering face to face, telephone and video-conferencing support
• helping you with coping strategies in the moment
• providing a range of activities free of charge
• providing resources to take away
• connecting you with practical local services.

To use this service, you need to:

• be 18 years or over
• live in or access a GP or care for someone who lives in Hammersmith and Fulham to be able to access the Hammersmith and Fulham safe space
• live in or access a GP or care for someone who lives in Ealing to be able to access the Ealing safe space
• live in or access a GP or care for someone who lives in Hounslow to be able to access the Hounslow safe space.

*Please note we no longer offer planned appointments.