Warning alert

This page contains materials produced by Hounslow and Richmond Community Healthcare NHS Trust (HRCH). On 1 July 2024, all adult and children’s community services in the London Borough of Hounslow provided by HRCH transferred to West London NHS Trust. Whilst we are in the process of re-producing these materials, patients and referrers can still refer to the information contained within them.

The Community Recovery Service is an integrated health and social care service for adults which supports independence by providing rehabilitation and reablement after an acute illness, injury or change in life circumstances.

It aims to restore, maximise or prevent deterioration in physical and social functioning through episodes of rehabilitation and Reablement


Referrals to the service can be made by GPs or other healthcare professionals, hospital teams, social services, or the voluntary sector. People can also self-refer to the service.

Referrals from healthcare professionals

All referrals to the service from GPs or other health and social care professionals should be made via the trust's Single Point of Access (Hounslow) service.

The service appreciates the inclusion of discharge summaries, clinic letters and reports as appropriate.

Any health and social care professional or voluntary agency can refer people to this service.


Local people, including family members, carers, or concerned others - can self refer to the service by contacting the team directly using the contact details below:

Tel: 020 3771 6200 

Email: hounslow.crs@nhs.net

Referral criteria

To access the service, people must:

  • Be aged 18 or over
  • Be registered with a Hounslow GP or resident in London Borough of Hounslow
  • Require rehabilitation and reablement after an acute illness, injury or change in life circumstances with a primary physical or social need.