Warning alert

This page contains materials produced by Hounslow and Richmond Community Healthcare NHS Trust (HRCH). On 1 July 2024, all adult and children’s community services in the London Borough of Hounslow provided by HRCH transferred to West London NHS Trust. Whilst we are in the process of re-producing these materials, patients and referrers can still refer to the information contained within them.

Service mission

‘Support, enable and empower people with learning disabilities to become active and healthy citizens, by living socially valued and inclusive lives and to help people be accepted and respected for who they are’.

We are a team of specialist health professionals who support people with learning disabilities who are registered with a Hounslow GP and who live locally. We also provide support for their families and carers.

We work with people who have a significant impairment of social functioning that is present before the age of 18, linked to an IQ of 69 and below, who may have difficulty managing their health needs independently.

The Hounslow Adult Learning Disability Health Team includes the following clinical professionals:

  • Community learning disability nursing
  • Dietician
  • Physiotherapy (for people with profound and severe learning disabilities)
  • Psychiatry
  • Psychology
  • Positive behaviour support practitioners
  • Speech and language therapy
  • Occupational therapy

We undertake specialist health assessments and therapeutic interventions. We also provide advice and support to enable people with learning disabilities, who often have complex and continuing health needs, to maintain and improve their health wherever possible.

The service operates a ‘facilitative model of care and support’ which is delivered through ‘episodes of care and intervention’ which aims to support individuals, families and paid carers to maximize an individual’s potential.

We support people to access primary and secondary health services, where facilitation by a specialist learning disability practitioner is required. The team can also help people with a learning disability with a range of other specialist services such as health promotion and the development of healthy lifestyles through ‘smart’ signposting.

We work in partnership with other mainstream and specialist health services, adult social care as well as other statutory and non-statutory agencies. The service works very closely with social work colleagues from the London Borough of Hounslow and we have established key processes which enable us to work in a seamless and person centred way.  

Please note we do not offer a rapid/crisis response service within this team. All crisis and very urgent responses should be directed to GPs, NHS 111 and emergency departments (A&E) for further advice and support.

For adult social care

All referrals to adult social care must be made to them directly.

This team should be contacted if an individual is NOT KNOWN to the Adult Learning Disability and Autism Team (Social Care).

Tel: 020 8583 3100

This service operates a ‘duty social work’ system and should be contacted if an individual IS KNOWN to the service.

Tel: 020 8583 3529 (then press 2)

Address for both teams:

5th Floor
Hounslow House
7 Bath Road

Continuing healthcare assessments

Continuing healthcare assessments for adults with learning disabilities are NOT undertaken by the Hounslow Adult Learning Disability Health Team.

These are provided by the North West London Continuing Healthcare Service (details below). Please liaise directly with them and send all referral requests using the details below.

The Hounslow Adult Learning Disability Health Team cannot deal with any continuing healthcare related matters for you.

North West London Continuing Healthcare Service (North West London CCG)
(Ealing and Hounslow boroughs)

Telephone: 020 8280 8091

Email: hounslow.commissioning@nhs.net

NHS North West London Clinical Commissioning Group
3rd Floor, Orange Wing
Perceval House
14/16 Uxbridge Road
W5 2HL


STOMP stands for stopping over medication of people with a learning disability, autism or both with psychotropic medicines. It is a national project involving many different organisations which are helping to stop the overuse of these medicines.

In Hounslow, we have had many success stories where use of this medication has been reduced or stopped entirely, enabling a better quality of life for the people we support.


A short film about work to support and enable people with severe learning disabilities to get the COVID-19 vaccine.

People with a learning disability are significantly more likely to die if they contract coronavirus and the work our team is doing is helping to keep some of the most vulnerable people in our community safe.

A short film about what happens at a NHS health check-up, aimed at people with learning disabilities in Hounslow.

Useful links


The following people can refer to the service by completing the referral form and sending to the Single Point of Access (SPA) at: hounslowandrichmond.spa@nhs.net

  • Families and Care providers
  • GPs
  • Adult social care
  • HRCH services, Mental and Acute health services, Probationary services

Referral form

  1. A significantly reduced ability to understand new or complex information, to learn new skills (impaired intelligence), IQ below 70, with
  2. A reduced ability to cope independently (impaired social functioning)
  3. Which started before adulthood (18 years of age)
  4. Have an identified learning disability health need
  5. Registered with a Hounslow CCG – GP and resides locally
  6. Where the service user would benefit from and the service is able to provide appropriate clinical support and intervention

Please note that for all new referrals (where the service has had no previous contact with an individual before) or referrals (where we have not seen an individual in the past 18 months), an initial multi-disciplinary (MDT) assessment will be required to determine eligibility and/or suitability for the service.

For all new referrals (where the service has had no previous contact with an individual before), or new referrals (to previously known individuals that have received an episode of care in the past), clinical or social care responsibility remains with the referring clinician/service, or until such time the service formerly accepts the referral for actioning.