Warning alert

This page contains materials produced by Hounslow and Richmond Community Healthcare NHS Trust (HRCH). On 1 July 2024, all adult and children’s community services in the London Borough of Hounslow provided by HRCH transferred to West London NHS Trust. Whilst we are in the process of re-producing these materials, patients and referrers can still refer to the information contained within them.

Community matrons are highly experienced, senior nurses who provide nursing care for people who have a severe long term condition or a complex range of conditions.

Typically these will be people who have had several emergency hospital admissions or are at risk of having to move from their own home into a nursing home because of their condition.

Community matrons have advanced clinical skills in physical examination and assessment, clinical decision making and are able to prescribe a wide range of medication and work closely with other services and your doctor to plan and organise your care.

They will act as your ‘case manager’ – the single point of contact for care, support or advice, offering efficient and quicker access to clinical treatment to prevent hospital admission and to ensure that when hospital admission is required there is support to assist an earlier discharge.

The community matrons work alongside the community nursing service who provide some of the care individuals need alongside and with oversight from the matron.


All referrals to the team should be made through the Single Point of Access service (SPA).

SPA referral form