We provide routine medical and urgent GP care to Ealing Care Homes 7 days a week, and 365 days a year.

We provide routine medical and urgent GP care 7 days a week, and 365 days a year.

The service looks after nearly 40 nursing and residential homes across the borough of Ealing ranging from smaller homes of 22 beds to the largest home of 165 beds. We look after all age ranges, end of life patients, dementia patients, patients with co-morbidities and patients with learning disabilities.

Each care home receives dedicated visits from a multidisciplinary team consisting of GPs, nurses, pharmacists and health care assistants. As part of the routine service, we provide seasonal vaccinations, a repeat prescription service, medication monitoring and regular medical reviews to all registered residents.


The core opening hours for the service are 8am to 6pm, every day of the year and we see patients for their routine and urgent care needs.

Patients are seen at their usual place of residence in nursing homes in the London Borough of Ealing. The service is accessible to disabled service users.

We work with care home staff to arrange repeat prescriptions for your regular medication, with the doctors’ agreement.

Prescriptions are usually ready 2 to 3 working days (Monday to Friday) after submission. Requests should be made in writing to ealingcommunity.referrals@nhs.net.

You have the right to register with a GP surgery of your choice. Please discuss your preferences with the care home staff. You also have the right to express a preference of a usual practitioner. However, it may not be possible for us always to honour this request.

We‘re happy to discuss your needs with you, your carers and family members on request.

Teaching and training

Ealing Community Partners works with local universities to provide teaching and training to future and existing healthcare professionals.

Sometimes you may be asked to see the doctor or nurse with a trainee present. You’ll always be asked in advance if this is acceptable. You have the right to refuse if you prefer to have your consultation in private.

Sometimes, it’s useful for a trainee to see a patient on their own. They then present the case to a qualified member of the team. You will always be asked if this is acceptable.

We believe it's important to teach the next generation of healthcare professionals about community services. We appreciate your help in doing this.

The Care Home Service can be referred to by Care Home staff via the Ealing Community Partners referral hub.

Monday to Friday 8am - 6pm call 0300 1234 544
or email ealingcommunity.referrals@nhs.net

Out of hours 6pm - 8pm call 01923 909 558
Out of hours 8pm - 8am call 111*6