Publish date: 29 September 2025
West London NHS Trust honoured its exceptional staff at its Excellence Awards 2025 last Thursday at the Sheraton Skyline Hotel, in Heathrow.
The Awards celebrated the compassionate care of over 5,000 healthcare workers in West London. They shone a spotlight on those whose dedication and leadership truly embody the Trust’s values of togetherness, excellence, responsibility, and caring.
Meet our winners:
- Dr Jose Romero-Urcelay's Lifetime Achievement Award – Terry Fegan (Nursing)
[Pictured: Chief Financial Officer, Paul Stefanoski (left) and High Secure Services Clinical Director, Alice Foyle (right) accepting the award on Terry’s behalf.]
Terry has dedicated 30 years to Broadmoor Hospital, rising from an unregistered nursing assistant to Head of Nursing. Known for his courageous leadership and unwavering commitment to patient advocacy, Terry’s legacy is one of integrity, visibility, and deep compassion.
[Pictured above: A photo of Lifetime Achievement Award winner, Terry Fegan]
- Patient’s Choice Award – Kamran Yousaf (Finch Ward)
[Pictured: Seema Malhotra MP (left) pictured with Kamran’s team, accepting the award on his behalf.]
Kamran’s creativity and kindness have transformed patient experiences. From organising days out to Brighton and Windsor, to supporting autistic patients through moments of crisis. His belief in people, even at their lowest, has inspired hope.
- Team of the Year – Primary Healthcare Team (West London Forensic Service (WLFS))
[Pictured: The WLFS Primary Healthcare team with West London NHS Trust Chief Executive Officer, Maria O’Brien (far right)]
This team delivers seamless, compassionate care to patients with complex needs. Their collaborative approach ensures no one falls through the gaps, creating a safe and supportive environment that improves outcomes and strengthens the wider care network.
- Employee of the Year – Nidesh Karki (GP Support Team/ Primary Care Provider Collaborative (PCPC))
Pictured: West London NHS Trust Non-Executive Director, Chiew Yin Jones (left) and Nidesh Karki (right)
Nidesh stepped up during a leadership gap, uniting teams and improving patient outcomes across the primary care network (PCN). His proactive approach, late-night problem-solving, and commitment to staff development have made a lasting impact.
- Leader of the Year – Nicky Maund (Hounslow Adolescent Team)
[Pictured: Local and Specialist Services Chief Executive Officer, Dr Christopher Hilton (left) with Nicky Maund (right).]
Nicky leads with humour, wisdom, and heart. She has grown the largest child and adolescent mental health services (CAMHS) Family Therapy team in the country and pioneered in-house non-violent resistance training - co-produced with parents and clinicians - making the West London NHS Trust a place people want to stay and grow.
- Diversity and Inclusion award – Raquel Fernandes (Children’s Speech and Language Therapy)
[Pictured: West London NHS Trust Chief Medical Officer, Claire Dillon (left) with Raquel Fernandes (right)]
Raquel champions bilingualism and cultural competency, ensuring services are inclusive for multilingual families. Her work spans research, training, and resource development, making families feel seen, supported, and empowered.
- Promoting Health and Wellbeing award – Georgiana Smith (Ealing Early Intervention Service)
[Pictured: Georgiana Smith (left) with West London NHS Trust Chief People Officer, Organisational Development and Workforce, Nina Singh (right)]
Georgiana has led groundbreaking work on the link between menopause and psychosis, improving care and sparking vital conversations. She also fosters staff wellbeing through reflective spaces and compassionate leadership.
- Volunteer of the Year award – Ragini Patel (Health and Wellbeing Team)
[Pictured: West London NHS Trust Interim Director of Communications, Steve Gladwin, with Deba Saikia, accepting the Volunteer of the Year Award on Ragini Patel’s behalf.]
Ragini continues to support staff with warmth and positivity, despite personal health challenges. Her presence in the Trust’s Wellbeing Zone - a quiet and relaxing environment where employees can take breaks, reduce stress, and recharge during work, helping create a calm, welcoming space where colleagues feel cared for and valued.
- Working in Partnership Award – Taylan Yukselen (Neuropsychiatry, Charing Cross Hospital)
[Pictured: West London NHS Trust’s Chief Strategy Officer, Meera Mistry (left), pictured with Taylan Yukselen (right).]
Taylan pioneered the UK’s first fully integrated neuropsychiatry service within a level two neurorehabilitation unit, setting a new benchmark for holistic neurological care. This innovation complements local, district-level specialist neurorehabilitation services, which are led by consultants in rehabilitation medicine and designed to support patients with less complex, ongoing needs. These services offer multidisciplinary therapy, delivered either in inpatient settings or through community outreach. The overarching aim is to foster improvement that enables patients to reintegrate into the community or reduce their future care requirements.
Taylan’s proactive, embedded approach has transformed outcomes: reducing aggression, shortening hospital stays, and significantly improving access for marginalised groups. His model bridges the gap between psychiatric and neurological care, ensuring that patients receive seamless, person-centred support.
West London NHS Trust extends a heartfelt thank you to all who made the evening so special, including our dedicated volunteers, generous sponsors OCS, and special guest Seema Malhotra, MP for Feltham and Heston, whose presence and support meant a great deal to staff.
Maria O’Brien, Chief Executive, shared: "Last week’s Excellence Awards ceremony was a reminder of the exceptional staff we have here in West London. I was delighted to see so many colleagues recognised for their hard work.
“The Awards give us a chance to pause and reflect on the consistent dedication that powers our organisation every day.
“I left the evening feeling proud, humbled, and deeply grateful to be a part of West London."
[Pictured: West London NHS Trust Chief Executive Officer, Maria O’Brien (middle) with OCS representatives.]
[Pictured: West London NHS Trust Excellence Awards event volunteers.]