Publish date: 18 February 2020
This year’s staff survey results rank West London NHS Trust highest among mental health and community Trusts for the quality of care we deliver.
A total of 1,935 (55%) staff members completed the survey, with headline results showing that:
- Among combined mental health, learning disability and community Trusts, we are ranked the highest in:
- Quality of care
- How staff rate their immediate managers
- Quality of appraisals
- More staff than ever before would recommend us as a place to work (67%). This is a 19% increase since 2015
- 79% are happy with their immediate managers
The results reflect the Trust’s focus on staff engagement, including:
- Monthly listening events, where staff are able to address matters directly with the Chief Executive
- Employee and Team of the Month awards, from nominations by colleagues and presented by the Chief Executive
- The Trust’s annual Quality Awards, where individual staff and teams are recognised for their hard work, excellence and commitment over the previous year
- A range of learning and development opportunities, supporting staff to learn while they work and enabling them to reach their full potential