Publish date: 23 December 2022

The NHS across North West London, including our own West London NHS Trust services, are under significant pressure at the current time with a high number of very sick patients, and we are working at full capacity. 

As always our main focus is on keeping people safe and ensuring that everyone receives the care they need as soon as possible. There may be short term changes to how we manage patient flow in our services, including infection prevention and control.

During this time, we are asking staff and patients to inform others if there has been any contact with someone who has flu or Covid. It is important to be aware that patients may be moved during their stay to create beds for new admissions.

Everything is being done to ensure that people are not exposed to additional risk when in hospital.  We ask you to help us where possible by only visiting your loved ones if you are well and symptom free, remembering to wash your hands regularly and minimising the number of people visiting at any time.

It is really important that patients who need urgent medical care continue to come forward, especially in emergency or life-threatening cases.

Have you heard about the new Talk2Us campaign?

People may be struggling with pressures in the run-up to Christmas, or have real worries about the rising cost of living. Some people may be experiencing mental health difficulties following the pandemic or for the first time.

No matter what your concerns are, there's support available. The Talk2Us campaign aims to highlight talking therapy services in North West London and encourage those struggling with mental health problems to come forward.

You can find out more about the Talk2Us campaign here.

If you're experiencing a mental health crisis there's also help available. Contact the mental health Single Point of Access. It's open 24 hours a day, 7 days a week, 365 days a year. 

You can call the SPA for free on 0800 3284444.

The Trust is also supporting Hounslow Council's 'You're not alone' campaign this winter.

A recent YouGov poll found that a third of adults asked are expecting to spend less time socialising this Christmas due to concerns about rising prices and the cost of living crisis.

Follow this link to find some of the services that are available to everyone in Hounslow this Christmas and into the New Year.