Staffing

The number of nurses who worked shifts (there were no doctors) has been entered as per the question, although the nurse can cover such a shift once or many times.

Is your bank managed by an external bank provider (For example, NHS Professionals, Bank Partners)?

Response: No.

Please confirm who the external bank provider is and when the contract expires.

Response: Not applicable.

Do you have a managed bank provider or a bank system provider? If so, who is the provider and what is the contract end date?

Response: The provider is in-house.

Do you have a master vendor or neutral vendor provider?

Response: Not applicable.

Who is the provider?

Response: Not applicable.

What is the contract end date?

Response: Not applicable.

Please confirm which model is in place for managing each staff group, preferred supplier list, master vendor or neutral vendor.

Response: Preferred supplier list.

Please can you provide the name of the person who leads temporary agency staffing at the ICS level?

Temporary Staffing Manager contactable via the Trust’s switchboard 0208 354 8354.

Who within your Trust is responsible for managing agency contracts and authorising the supply of non-medical, non-clinical temporary staff via recruitment agencies, and what is their job title?

Response: Procurement Manager and Temporary Staffing Manager contactable via the Trust’s switchboard 0208 354 8354.

Who within the Trust is responsible for reporting off-framework usage?

Response: The Trust does not use off-framework agencies.

What Agency is the largest supplier of staff to the Trust for clinical staff?

Response: This is commercially sensitive information under Section 43 of the FOI Act 2000.

What was the Trust’s spending on off-framework suppliers/agencies?

Response: The Trust does not use off-framework suppliers/agencies.

Who within the Trust is responsible for reporting on off-framework suppliers/agencies?

Response: Not applicable, the Trust does not use off-framework suppliers/agencies.

How many off-framework shifts have been unfilled?

Response: Not applicable.

How many shifts were filled by off-framework suppliers/agencies?

Response: Not applicable.

Which off-framework suppliers/agencies are currently supplying your Trust with staff?

Response: Not applicable, The Trust does not use off-framework suppliers/agencies.

Please provide a list of recruitment agencies that have supplied non-clinical staff outside of the framework.

Response: Not applicable.

Please confirm on what occasions you would look to go outside of the framework for non-clinical staffing?

Response: Non-applicable. The Trust does not use off-framework agencies.

Who are the managers responsible for agency usage off-framework for the following departments at all hospitals associated with the Trust?

a) Physiotherapy

b) Musculoskeletal

c) Community

d) Neurology

e) Paediatrics

f) Trauma and Orthopaedics

g) Acute Medical/Surgical/Inpatient

h) Respiratory

Response: Temporary Staffing Manager.

Please can you provide the contact number and email address for the manager for agency usage?

Response: 0208 354 8354 Email: TemporaryStaffing@westlondon.nhs.uk.

Please outline your spending per agency per month, broken down by grade and speciality of roles or departments.

Response: The Trust is unable to provide this information due to the way agency costs hit the ledger.

Does the Trust use recruitment agencies to recruit permanent non-medical and non-clinical staff?

Response: No.

What is the total value of spend by your NHS Trust with on-framework recruitment agencies by staff group (see staff groups below) on a temporary basis per financial year, April 2020 – March 2023?

Who is the head of procurement at your Trust responsible for approving Nursing agency usage?

Response: WL has outsourced its procurement function to North West London Procurement Services, which is hosted by Central London Community Healthcare NHS Trust (CLCH).

Do you use Insourcing Providers?

Response: No.

Please confirm what staffing framework the Trust is allowed to utilise.

Response: Workforce Alliance Framework.

Please provide the names of the agencies currently used by the Trust to supply Physiotherapists and Occupational Therapists. Please include the % shift filled by each agency.

Response: Exempted under Section 43 (Commercial Interests)

This information is exempt under Section 43 (commercial interests) of the Freedom of Information Act FOIA, as the information would be likely to prejudice the commercial interests. West London NHS Trust has considered the public interest in disclosing this information and has determined that the prejudice arising from disclosure outweighs the benefit to the public. It has been determined that disclosure could result in a competitive disadvantage to the supplier, could damage the supplier’s and Trust’s commercial interest, and could damage the Trust’s financial interests. Disclosing the information would undermine the competitive position of the supplier/third party.

Do you have a Direct Engagement Provider? If so, who is the Provider? What is the fee?

Response: Liaison, 3.95%.