Our foot health team treat and care for people with moderate to high foot risks , and with active foot ulcers or foot infections. We also provide a package of care for biomechanical gait issues, and nail surgery for problematic toenails.

Only healthcare professionals can refer patients to the service. 

This is available to those who fall into the following groups:

•    People who have a medical condition such as diabetes, ischaemia, or cancer

Those who fall into this group have a higher foot risk. This is because their feet are more vulnerable to complications such as infections and ulcers and will require Podiatry treatment.

•    We offer short term support for people with: 

- Infected in-growing toenails
- Foot pain from Musculoskeletal problems such as plantar fasciitis/heel pain
- Musculoskeletal foot problems in children
- Palliative patients requiring specialist foot care.

•    People needing home visits:

This is only provided for totally housebound patients, including:

- People who are completely bedbound/on oxygen
- People who need hoisting 
- People who are critically unwell and unable to travel to the clinic
- Palliative care patients.

A very limited service is available to patients who are totally housebound.

Diabetic foot service: 

The majority of patients in the service have a condition that puts them at high risk of foot complications. Diabetes is one of those conditions as it can make a patient more susceptible to ulcerations/wounds. To prevent amputations and reduce hospital admissions, the podiatry team offer diabetic foot screening, regular treatment with a Diabetic Specialist Podiatrist, and education to avoid foot complications.

Nail surgery: 

This is for patients with problematic toenails or those with a long-standing history of infected nails. This can affect adults and children alike. It can be caused by sport, ill-fitting footwear or cutting the nails inappropriately. 

Musculoskeletal Biomechanics:

This service is provided for adult and paediatric patients with foot/leg/hip/back pain or foot deformities. Biomechanical assessments assess your gait and body alignment, and treat musculoskeletal imbalance to enhance mobility, reduce pain and foot pressures, and limit future foot complications. The treatment regime will involve exercises to stretch out tight muscle groups, and physical therapies, for example, insoles or orthotics.

Routine foot care: 

This is for patients defined as moderate or high foot risk, who present corns/callus and nail care, to maintain mobility, improve their quality of life and promote independence, and avoid foot complications. 

We do not offer a simple nail care cutting service.

There is an elligiblity criteria for treatment, which includes significant medical conditions to access podiatry care.

We strongly recommend you file your toe nails weekly, or seek assistance from family or carers to help with your nail care or to see a non-NHS provider.

Significant medical conditions include:

  • Diabetes
  • Poor circulation (peripheral vascular disease)
  • A history of ulceration, amputation, or infection
  • Reduced sensation in the feet (neuropathy)
  • Rheumatoid disease
  • Cancer
  • Renal problems
  • Neurological/Immunological conditions.

  • General nail care
  • Verruca’s
  • Fungal nails
  • Minimal or non-painful callus/corns
  • Diabetics with a low foot risk
  • Non-symptomatic musculoskeletal issues

Once you've been referred to us. 

If your referral meets the required criteria, then you’ll be sent an appointment for an assessment. 

At the assessment appointment, you’ll be seen by a member of our highly experienced team of podiatrists, who will ask about the foot problem. We may ask you about your medical history, the medication you’re taking, and carry out a foot examination to assess your sensation and circulation to assess what treatment you need.

Your care plan will be based on the outcome of your assessment and you will be informed of your foot risk, being low; moderate or high. This allows the service to offer specialised care that is personal to each person’s needs.

If your foot risk is deemed to be low foot risk, we will treat the main concern, advise on how to look after your feet and how to avoid the problem coming back and you will be discharged from the service to self care. 

If further support is required for low-risk foot issues, it is recommended you see a podiatrist in a non-NHS setting.

Local providers can be found at the Royal College of Podiatry website here.

Patients who have relevant medical history such as Diabetes, Immunological, Neurovascular, Dermatological or Rheumatological conditions (not restricted these conditions)

Priority care to:

  • Foot ulcers/wounds/lesions
  • Poor circulation with risk of amputation with a soft tissue foot problem
  • Loss of sensation with a soft tissue foot problem
  • Previous amputation (toes/part of lower limb)
  • Foot deformity e.g. Charcot foot, acute abnormal swelling

 

Regular appointments may be scheduled depending on the condition of the foot problem.

 

Critical Emergency conditions:

Please seek urgent medical attention from your GP/practice nurse/NHS 111/urgent care/accident and emergency (A&E) unit for any of the below signs of infection in the foot/tracking up leg:

  • Redness 
  • Heat 
  • Swelling 
  • Pus 
  • Blood
  • Pain in your toe/foot/limb.
  • Feel systemically unwell/shivers/temperature

Patients who have relevant and non-relevant Medical history can still be eligible for a package of care only.

  • Infected In-growing toe nails for nail surgery package of care
  • Palliative or end of life patients who meet the eligibility criteria requiring specialist foot care
  • Adults with foot pain from Musculoskeletal problems e.g. Posterior Tibialis Dysfunction, Achilles Tendinitis, Rheumatoid Arthritis
  • Musculoskeletal foot problems in children

Biomechanical assessment or a Group session will be offered.

 

You may be advised to purchase your own MSK Insoles or your own dressings after nail surgery.

 

Patients who have no relevant medical history:

 

  • General foot nail care
  • Hand nails
  • Verruca or Warts
  • Fungal nails
  • Corns/callus
  • Diabetic low risk foot status for nail care/minor callous
  • Non-painful MSK/Structure bony issues such as bunions/hammer toes

We advise on sourcing a Non-NHS provider by searching the Royal College of Podiatry website at www.rcpod.org.uk and select find a podiatrist.

Restricted service only for those:

  • Persons who are completely bedbound/on oxygen
  • Persons who require hoisting in order to be moved or to travel and would become ill if required to travel to a clinic
  • Persons who are critically unwell and unable to travel

 

A very limited service is available to patients who are totally housebound. The eligibility criteria would still apply to all home visit requests.

Those who are not eligible for a home visit maybe offered a clinical appointment or be discharged from the service to access a Non-NHS provider.

You can be referred to the service by:

  • GPs
  • District nurses
  • Social workers
  • Allied health professionals
  • Health visitors.

Referrals should be sent to ealingcommunity.referrals@nhs.net.

Please attach a photograph of your foot problem with the referral, this will help us prioritise the referral, so you're seen within an appropriate timeframe.

If it's been over six months since you attended the Podiatry service, you'll need to contact your GP for a new referral.

Please contact us if you are known to the Podiatry service and you have:

  • An urgent/emergency foot problem
  • High foot risk
  • Need to cancel or rearrange your foot appointment.

Our working hours are 9am to 4.30pm.

If you require out-of-hours treatment, please contact your GP/call NHS 111/ or attend A&E.