Mental health and wellbeing support

Everyone is different, so the help they need will be different too. Good mental health allows us to live life in a positive and meaningful way. It helps us to work or study to our full potential, cope with day-to-day life stresses, and be involved in the community.

At West London NHS Trust, we provide mental health and community services across the London boroughs of Ealing, Hammersmith and Fulham, and Hounslow to support a variety of wellbeing and mental health needs. Most services for adults accept referrals for people aged 18 years and over, but some can be more flexible from 16.

These mental health services are free on the NHS. Your mental health is important, and we know it can feel complicated. It’s OK to struggle with the way you think or feel – you’re not the only one, and you don’t have to go through it alone.

There's a range of services to support you on your wellbeing journey, including services you can access yourself online, self-refer to, or ask your GP to refer you.

5 Ways to Wellbeing

You can find more information and our current programme on our Recovery and Wellbeing page here.

This page describes ways in which you can help your own wellbeing through sport, faith and community, food and media, and technology.

Every Mind Matters

The Every Mind Matters website offers expert advice to help improve your wellbeing, as well as practical tips on sleep, coping with money worries, and self-care.

Visit Every Mind Matters here.

Wellbeing and Recovery College

The Wellbeing and Recovery College is a training and resource centre based at Brentford Football Club, which develops and delivers education and tools to support wellbeing and the self-management of mental health difficulties. 

We work with you either to support you in your recovery or to help you support someone for whom you care.     

You can find more information and our current programme on our recovery college page here.

Want to talk with a trained counsellor or perhaps create a space just for you to build your own mental health and wellbeing toolkit

In North West London, you can access free, safe, and anonymous support through an online mental health community provided by qualified practitioners.   There are no waiting lists and you can access this service from any internet-connected device - no downloads necessary; qualified practitioners are available weekdays from 12 noon to 10pm and from 6pm to 10pm on weekends.  

There are two services, one for young people (Kooth) and one for adults (Qwell):

  • Kooth.com is aimed for young people aged 11-25 years. 
  • Qwell.io is for adults over 18 years.

Create a free account, talk to a qualified professional online, connect with other members, or discover self-help tips and tricks.

The Kooth/Qwell Chat and Messaging functions can get you in touch with a qualified practitioner who can talk through anything that’s bothering you and offer support and advice. 

Kooth/Qwell also includes discussion boards where you can start or join a conversation with other members on all sorts of things, from anxiety to relationship advice or tips for relaxing after a stressful day. The Goals tab allows you to set your own personal goals and track progress.


No waiting lists. No problem too big or too small. Speak with a counsellor today. 

These services are provided by Kooth/Quell and supported by the NHS for anyone who resides in North West London.

Want to find out about local support and NHS-approved mental health Apps?

Best For You website provides a library of NHS-approved mental health Apps, educational content, and a directory of local support services for young people and families in North West London.

You can visit the Best For You website here.

Talking therapies, formely known as IAPT (Improving Access to Psychological Therapies), are effective and confidential treatments delivered by fully trained and accredited NHS practitioners. They can help with common mental health problems like stress, anxiety, and depression.

The services is available accross the three London boroughs of Ealing, Hounslow and Hammersmith and Fulham.

You can access talking therapies for free from the age of 18. Help is available in different ways. It can be face-to-face, in groups, over the phone, or using video chat on your mobile device, smartphone, or computer. We also offer online therapy.

You can refer yourself directly to an NHS talking therapies service without a referral from a GP, or a GP can refer you.

You can find more information about your local services here.

Adult Mental Health Services in Ealing, Hammersmith and Fulham, and Hounslow are provided by a network of Mental Health Integrated Network Teams (MINT).

These are community-based teams that are made up of different professionals with a wide range of skills. They focus on supporting people’s mental health in the community, alongside their physical health and social care needs.

They work closely with GPs, social services, the voluntary sector, and other organisations to offer treatment and care in a more integrated - or joined-up way.

For more info about integrated services, watch this video on YouTube.

Please see our downloadable booklet for more information about the various West London NHS Trust community adult mental health services and the different professionals working here.

Download the information booklet here.

Child and Adolescent Mental Health Services (CAMHS) can only provide a service until around the time when you turn 18, so we'll need to start planning your next steps.

As you approach your 18th birthday, your CAMHS team will start to talk with you about the process of moving on from their service. We call this process of preparing, planning, and moving from CAMHS to adult service “transition”. 

This leaflet is a guide about moving on from CAMHS and what this can look like

Download the 'All about me' booklet

Young people under 18 Circle

Circle is a mental health crisis support hub space and café that provides drop-in and appointment-based specialist mental health support 365 days a year to provide mental health support early and prevent things from getting worse.

Find out more about the Circle here.

Adults aged 18 + Safe spaces

The safe spaces are local hubs for those aged 18+, including carers, who feel they’re nearing crisis point. The service is provided in partnership with Hammersmith and Fulham, Ealing and Hounslow Mind

Find out more about Safe Spaces here.

Find out more about Hammersmith and Fulham, Ealing and Hounslow Mind here.

Staff are available to listen and help by

  • offering face-to-face, telephone, and video-conferencing support
  • helping you with coping strategies in the moment
  • providing a range of activities free of charge
  • providing resources to take away
  • connecting you with practical local services. 

For more information on how to access your local Safe Spaces here.

Call our 24-hour helpline Freephone 0800 328 4444 for help or advice in a crisis from our trained mental health advisers and clinicians, 24 hours a day, 7 days a week, 365 days a year.

For further advice, please visit our help in a mental health crisis or emergency page here.

'I think I would encourage young people to access support because I learned first-hand what happens if you don’t.

However, I feel like it should be easier for young people to understand exactly what kind of support is available and how individual services work; this way they can get the most out of what is available.'

Young Adult, age 18

'Accessing support as a young adult can really get you back on track and realise how important it is to prioritise yourself. A lot of people, myself included, fail to.'