We're committed to working together collaboratively with our service users, patients, and carers to be an outstanding healthcare provider.
We are committed to improving and caring with compassion to help address health inequalities and support community-based involvement.
Working collaboratively with patients, carers, families and partners
To achieve this, we are building our organisation in partnership with the people who use our services, staff, carers, and the wider community.
We have recently updated our ‘Co-production and partnership’ strategy which outlines our commitment to working with those who use our services, carers, and the wider community.
Read our full strategy and a summary of our strategy below.
Our commitment to working in partnership is based on six key principles:
- We are all equal partners in designing and delivering services.
- We recognise and grow people’s capabilities and strengths and actively support
them to put them to use. 
We create a range of incentives and opportunities to engage and involve people with mutually agreed responsibilities and expectations.- We engage, develop and support peer and personal networks alongside professionals as the best way of sharing experience, learning and knowledge.
- We work with people to remove tightly defined boundaries by reconfiguring the ways in which services are developed and delivered.
- We build relationships with our local communities and proactively reach out, support and involve those who may experience the greatest barriers to accessing our services.
*Principles are based on The Nesta Principles of Co-production.
Together we are embarking on a journey to embed co-production, involvement and partnership working as day-to-day practice across all our services.
We have recently updated our ‘Co-production and partnership’ strategy which outlines our commitment to working with those who use our services, carers, and the wider community.
If you’d like to get involved and help support the work of the Trust, you can sign up to our ‘Involvement register’.
Getting involved can mean having a voice and discussing care at an individual level; or bringing knowledge, skills and experience to work with our staff as we develop, deliver and evaluate our services.
People get involved for a variety of reasons; to give something back, to change and improve services or to do something meaningful.
Reimbursement
Our commitment to support people to have a voice is embedded in the Trust values of togetherness, responsibility, excellence and caring.
Joining our involvement register will enable you to be involved in our Trust activities, and where appropriate to be paid for this involvement.
The Trust recognises and values everyone’s contribution and some activities will be paid for. However not all activities involving the public, service users and carers is a paid activity, for example care planning related activities and some consultation events such as completing surveys and voluntarily attending workshops and public meetings.
If you are interested in joining our Involvement register email SUCEinvolvement@westlondon.nhs.uk
The carers’ council exists to strengthen the collective voice of carers and ensure it's heard across the organisation, as we work together to ensure people receive the highest quality of care and experience at the Trust.
As a member of the carers' council you can be an active voice and represent the people that use our services and their experiences. Find out more about the carers' council and how to become a member.
The work of the People and Communities Partnership Forum is central to ensuring Trust services meet the needs of those who use them, working in partnership with service users and carers to develop, design and deliver services.
Our research service is led by Dr Sophie Coronini-Cronberg, who’s also a consultant psychiatrist specialising in the management of obesity and related disorders. We conduct research into a wide range of areas to help improve patients’ experience and outcomes.
There are lots of ways you can get involved in research, from helping to shape the way we deliver services to clinical trials for new treatments. Taking part in research ultimately helps to save lives and improve patients’ experiences.
You can find out more about our current active research opportunities, as well as the research practice at the Trust in the research section of the website.
We are the lead provider in the North West London children & adolescent mental health services (CAMHS) provider collaborative, working in partnership with Central & North West London (CNWL) NHS Foundation Trust.
Our provider collaborative focuses on:
- Strategic commissioning & system working
- Service user led pathway redesign & coproduction
- Improving service user outcomes & experience
- Reducing health inequalities.
- Clinical leadership and engagement
If you want to hear more about us and what we do or if you want to get involved, please contact us on:
You can find out more about Provider Collaboratives:
NHS England » NHS-Led Provider Collaboratives: specialised mental health, learning disability and autism services
You can watch a video here
You can also watch this short animation