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West London NHS Trust > Patients and carers > Patient advice and liaison service (PALS)

Patient advice and liaison service (PALS)


0800 064 3330


Opening hours

Monday to Friday, 9am to 4pm

PALS is a free service offering confidential advice and information about the Trust.

We can help you with any concerns or queries you may have about the care we provide, guiding you through the different services available from the NHS or other organisations.

PALS is for everyone, whether you use our services or care for someone who does.

We can’t offer counselling, diagnosis or any medical advice, but we can support you if you are finding it hard to access or understand any of our services.

Contact PALS

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We’re changing the way some of our services are delivered during the coronavirus (Covid-19) public health emergency.Find out more
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