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West London NHS Trust scoops Nurse Manager of the Year award

27 Sep 2019

West London NHS Trust’s Service Director of the Men’s and Adolescents Medium Secure Service, Neil Ragoobar, won the national award for Nurse Manager of the Year at the Nursing Times Workforce Awards held on Wednesday night (25 September) at the Brewery, East London.

On winning the award, Neil says: “It is a huge honour to have won a Nursing Times Workforce Award. I am privileged to work with a team who are dedicated and strive for better care for our patients. This award is more for them than it is for me.”

Leeanne McGee, Director of High Secure and Forensic Services at West London NHS Trust, who nominated Neil for the award, said: “Neil fully deserves his Nursing Times Award. He embodies everything that’s great about the NHS and inspires all the staff that work with him. This award is a testament to his dedication in delivering the best patient care.”

Neil has worked at the Trust for more than 20 years, starting out as a student nurse at Broadmoor Hospital. Since then, he has progressed through different roles at Broadmoor before taking up his current role at West London Forensics Services in 2015.

Neil has had a significant impact on patient care and environment over the past three years, also working to improve staff satisfaction and morale:

  • Facilitated the move of 80 patients from outdated accommodation into a new purpose built unit.
  • Hosted numerous national and international visits to the new unit to share good practice.
  • Introduced a new clinical model for patients which clearly maps out their care pathways, modelled on ‘what works’.  He evaluated this model and his published findings won a national award.
  • Successfully completed a BME Leadership course and mentors young leaders of the future through this programme.
  • Has worked with colleagues to achieve a significant improvement in the staff survey results and overall satisfaction of staff.
  • Consistently demonstrated compassion, empathy, support and kindness in all aspects of his role.