Accessibility options |

Ward manager awarded for excellent service

11 Jun 2014

A ward manager at a mental health unit in Ealing has received an excellent service award for his outstanding achievement and leadership.

Christopher Duval who works at St Bernard’s Hospital’s Wolsey Wing was recognised during the West London Mental Health NHS Trust Nursing Conference.

He was given the award for successfully implementing ‘the recovery approach’ where staff and patients work in partnership in order to support patients to have as much control over their recovery as possible.

Interim director of nursing and patient experience, Dr Anne Aiyegbusi, said: “The award recognises the importance of integrating leadership, management, clinical excellence, compassion and values. Chris encompasses these ideals in his work and, in doing so, has been able to make a huge difference to the lives of service users, carers and staff.”

Chris and his team introduced a number of initiatives including a ‘tree of hope’ which was painted onto a wall within the ward. This allows patients to leave messages of encouragement which are stuck on to the tree for others to read.

They have also displayed images and case studies of famous people who have publically spoken about their own mental illnesses and the support they’ve received from family, friends and carers; as well as organised days trips and celebrated national awareness weeks.

Chris said receiving the award was a great honour. He said: “Suffering from mental health problems can be a very lonely experience for many, so the idea of this is to provide hope and inspiration to those service users who so come into the ward.  I am absolutely delighted to receive the award which is down to the hard work of the entire team.

“We all worked to bring new ideas into the ward with the hope of providing inspiration to the people who use our services so they don’t feel that they’re alone.”

For more information, contact Simon Morgan, external communications manager: 020 8354 8325 / simon.morgan@wlmht.nhs.uk.

We’re changing the way some of our services are delivered during the coronavirus (Covid-19) public health emergency.Find out more
+ +