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NHS staff survey results

24 Feb 2016

On Tuesday 23 February 2016, NHS England published the results of the 2015 staff survey.

This annual survey is very important, as it’s all about how staff feel about working at West London Mental Health Trust. Therefore it was positive that results show that staff satisfaction at the trust has improved since 2014.

Read the full report

The trust scored better than the national average in many areas, such as staff motivation, training and development and effective use of patient feedback.

The areas we’ve improved on the most since 2014 are reducing violence and discrimination experienced by staff and improving staff motivation.

The survey also identified key areas where we need to improve, such as flexible working, opportunities for career progression, and occurrence of harmful incidents.

Damian McGuiness, assistant director of workforce, said: “Thank you to everyone who took the time to offer feedback through the staff survey – it’s great that we as a trust are doing better than last year. I’m happy to see we’re moving in the right direction, but also glad to see our staff have told us where we need to do better. There’s clearly still a lot of work to be done, and with this feedback we can make the changes that really matter to our staff, and continually improve our organisation.”

Carolyn Regan, chief executive, added: “The results of the survey are very encouraging. ​It’s important we learn from what’s being said, so we’ll be looking closely at the feedback, and will develop a plan of action to address the concerns raised.

“I trust that over the next year everyone will play their part in making this one of the best mental health trusts in which to work.”