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Improvements set for 24/7 support line

13 Dec 2012

The Trust has recently agreed funding for the next phase of our popular service user 24/7 telephone support line.

This investment had allowed us to move to an 0300 telephone number and will support the recruitment of additional telephone health advisors and extra training for telephone operators.

The support line will be available to the carers and families of our service users, giving them access to advice and support around the clock. A re-launch of the service is expected in early in 2013 to include the extension of the existing support line to carers.

The support line went live in April 2012 and to date has been receiving an average of 500 calls a month.

If you want to call the support line now, dial 0300 1234 244.

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