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Glyn ward rehab service receives national accreditation

15 Oct 2015

Glyn ward, a specialist rehabilitation service for people recovering from mental health problems, has been awarded national AIMS accreditation.

The Accreditation for Inpatient Mental Health Services programme was set up by the Royal College of Psychiatrists to benchmark and improve the quality of care in inpatient mental health wards.

Glyn ward

The AIMS-rehab accreditation on Glyn ward, based at Lakeside mental health unit, follows the recent accreditation of its sister service, Mott House, based at St Bernard’s Hospital.

The accreditation is carried out by experts in the field, who speak to staff, patients and carers to gain a comprehensive view of the standards of care provided. External reviewers assessed Glyn ward, which is run by West London Mental Health NHS Trust, against a number of standards, covering policies, protocols and staffing, admission, safety, the environment and facilities and the therapies and activities that form part of specialist rehabilitative care. The inspectors noted:

  • The reflective practice group was very successful
  • There is a wide provision of individualised activities, such as piano, television, pool table and board games
  • Patients felt there was a mutual trust between staff and themselves
  • Impressive operational systems and external links with community organisations
  • The staff team work very well together, and strong leadership was evident
  • Wards were extremely clean and bright, with a wide variety of information for patients
  • Patients are at the centre of staff focus, and carers and relatives are engaged with, and involved in patient care

This outcome for the service follows the recent CQC report that rated rehabilitation services on Glyn ward and Mott house so favourably. Inspectors described staff as “very caring, respectful and supportive”, and said “care records were individual and recovery-oriented”.

Sarah Rushton, director of local services, said: “It’s fantastic that both AIMS-rehab and the CQC have recognised the incredible work being done here at Glyn ward, and also our sister service on Mott House. Being awarded two national accreditations is a testament to our staff’s commitment to delivering exceptional care.”

Dr Daniel Andrews, consultant in rehabilitation psychiatry on Glyn ward, said: “On behalf of the service, I particularly want to thank those many people across the organisation who have shown such commitment to supporting our specialist rehabilitation services at a time of great change. Particular thanks must go to our colleagues at Lakeside for the manner in which they have helped us navigate both the challenges and opportunities.”

Due to a Virgin Media fault, staff working out of Brentford Lodge have lost access to emails and telephones. Services affected are:- Hounslow Primary Care Mental Health Service, Alliance CAMHS, Recovery College, Well-Network and part of Hounslow IAPT