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Ealing Community Partners opens new helpline

04 Nov 2019

Ealing Community Partners’ new Single Point of Access for all adult community health services in Ealing opens as of Monday 4 November. It will operate 24 hours a day, seven days a week.

The referral hub will mean that all community health services in Ealing should be accessed via a single phone number and emailed referrals via a single email address. The contact details are:

– Tel – 0300 12345 44
– Email – ealingcommunity.referrals@nhs.net

Patients can be referred if they meet the following criteria:

  • Living in Ealing or within a mile of the borough’s border and registered with an Ealing GP
  • Living within Ealing without a GP

The Hub will:

  • Include clinical triage
  • Provide an information line for patients and/ or referrer queries and concerns
  • Receive and coordinate telephone referrals for urgent Community Nursing needs including Rapid Response