Accessibility options |

Broadmoor Hospital now has Restorative Service Quality Mark (RSQM)

15 July 2019

Broadmoor Hospital is the second NHS hospital in the UK to have gained an approved Restorative Service Quality Mark (RSQM) from the Restorative Justice Council.

Restorative Service is a system of criminal justice which focuses on the rehabilitation of offenders through reconciliation with victims and the community at large. The RSQM is a badge of quality that guarantees that a service provides safe, high quality restorative practice which meets the six Restorative Service Standards. Broadmoor Hospital joins other RSQM awardees – in sectors ranging from criminal justice through education to care – delivering high quality restorative processes.

It has taken six years and the involvement of many staff across the hospital to achieve the award. They worked closely with Henry Kiernan, an accredited RSQM facilitator and trainer for the South of England.

Dr Estelle Moore, Head of Psychological Services at Broadmoor Hospital and Trust Lead for West London NHS Trust, has been at the heart of the work to achieve the Quality Mark. She says: “Receiving the Restorative Service Quality Mark is an important step in helping patients to be accountable in their recovery and in helping victims and families give voice to their experience of crimes committed against them. Restorative practices can restore trust and create the context for closure for those involved.”

Jim Simon, chief executive of the RJC, said: “Congratulations to Broadmoor Hospital on achieving the Restorative Service Quality Mark. Safe and effective restorative practice can play a crucial role in addressing harm and helping people to recover in complex settings such as a forensic mental health hospital. This award demonstrates the hospital’s commitment to delivering high quality restorative approaches with its staff and patients.”

The first NHS hospital to receive the Quality Mark is Medway Maritime Hospital in Kent (Low Secure Forensic and Specialist Services, Kent & Medway NHS and Social Care Partnership Trust).