Intermediate Care Service  

Our Rapid Response and Home First teams help people during a period of severe or sudden illness, or when they have been discharged from a general hospital, so they can return home rapidly to recover and remain well. 

About the service

Intermediate care includes:

  • Rapid Response
  • Home First

For Short Term Rehabilitation, see Adult rehabilitation services.

For Reablement Care, see information provided by Ealing Council.

NB until 01 July 2019, this service was known as Home ward Ealing.

The service is for people aged 18 or over who live in the London Borough of Ealing or who are registered with an Ealing GP (family doctor).

Similar services are sometimes referred to as ‘intermediate care’, ‘integrated care’ or ‘virtual wards’.

The types of conditions or situations we might help with include:

  • Falls without apparent injuries
  • Urinary tract infection, respiratory tract infection, cellulitis
  • Worsening of chronic obstructive pulmonary disease (COPD) or congestive heart failure
  • Dehydration
  • Unstable diabetes
  • Elderly patients with increasing frailty who are at risk of admission to hospital
  • If a carer has become unwell.

Telephone number:  020 8354 8585 - Home ward SPA

You can use this number both for our main service, and for our Twilight service.

Service Manager/Manager/Lead

Peter Wilde (Service Manager)

Dr Ruben Dutta (Clincial Lead)

Clinical Director

Dr Christopher Hilton

Clinical Director for Integrated Care Services

Ealing Community Partners (West London NHS Trust)

Information about your care 

If you think you would benefit from our service, you should discuss this with your GP.

The following people can refer patients into the Intermediate Care service:

  • GPs and members of a patient’s primary care teams (eg district nurses) after discussion with the GP. A healthcare professional should have been involved in an assessment of the patient within the last 72 hours.
  • Hospital staff from Ealing Hospital and other neighbouring hospitals including Urgent Care Centre, Emergency Department, medical and therapy staff.
  • Ambulance staff after attending a patient’s home.
  • Out of hours primary care services
    (eg 111, GPs or Urgent Care Centre).

There is more information contained in the Homeward leaflet

Where we provide your care


Contact us

If you have any questions about Ealing Community Partners or your care please call 

0300 12345 44

Ealing Community Partners: NHS, Ealing Council, voluntary & specialist providers working together to deliver health & social care for the people of Ealing  

We’re changing the way some of our services are delivered during the coronavirus (Covid-19) public health emergency.Find out more
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