Falls Service  

Our falls service offers advice and help for you if you live in Ealing and have lost your independence or confidence after a fall. 

About the service

We offer:

  • an eight week falls education and exercise group
  • one to one therapy
  • one to one home visit by an occupational therapist and/or a physiotherapist
  • a review from one of our medical consultants.

Information about your care: Staying steady and if you fall

If you have a fall, mention it to your GP or other health professional at your next appointment. 

1. Safety around the home 

Our advice to help you reduce the risk of falls:

  • Make sure your home is well lit and free of clutter
  • Never leave items on the stairs
  • Make sure your home is free from trip hazards such as rugs, frayed carpets or trailing wires
  • Fit handrails and/or grab rails where needed on stairs, steps and in the bathroom
  • Keep items that you use within easy reach to avoid bending and climbing
  • Do not rush to answer the door or telephone
  • Turn on a light when getting out of bed at night
  • Use a non-slip mat in the bath
  • Arrange furniture so that it will not fall over; remove castors from chairs to make them more stable
  • Use walking aids that are provided
  • If you have a community alarm, wear it and check it monthly
  • Take care with clothes that trail such as dressing gowns and trousers
  • Try to ensure that your steps, stairs, footpaths and driveways are kept clear of clutter and rubbish. Wet leaves on a footpath can make the surface very slippery
  • Leave space to move safely round furniture.

2. Stay healthy  


Take regular exercise, even if this is only a short walk, to keep muscles strong and joints supple

• Do any exercises that you have been given to improve your strength and balance. Do not

exercise if you are ill or just after eating. Increase exercise gradually

• Speak with your doctor or a health professional if you experience pain you have not

had before.

3. Footcare and footwear  

  • Ensure your shoes and slippers fit well - footwear that protects and supports your foot with non-slip soles is recommended
  • Fastenings such as velcro will help to secure your feet and make footwear more secure when walking
  • It is advisable to wear shoes or slippers indoors as they provide better grip with the floor and protect the foot from injury
  • Have your toenails cut regularly
  • Check your feet for injury and swelling; if you have painful feet seek professional advice.

4. Medication

  • Some medicines can increase your falls risk, but it is important that you do not stop taking your medication without first talking to your doctor
  • Ask your GP or pharmacist to review your medications and ask about the side effects and the best way to take the medication
  • Follow the instructions for each medication you take
  • Take tablets with a glass of water.

5. Light headedness 

  • Sometimes blood pressure can drop when you change position. This can happen if you move too quickly particularly when getting out of bed in the morning
  • Take extra care when getting out of bed or if you have been sitting for a long period; move
    your arms and legs before sitting up and again before standing
  • When you stand up, count slowly to three before moving away from furniture to make
    sure that you do not feel dizzy; walking on the spot before moving away from furniture can
    be beneficial
  • Sit down if you feel lightheaded or dizzy.

6. Food and fluid 

  • Increase your daily intake of calcium and vitamin D (dairy produce, tinned boned fish and sunlight)
  • Regular healthy meals help keep up strength and vitality
  • Try to include five portions of fruit and vegetables every day (these contain important vitamins and minerals, fibre and anti-oxidants); starchy foods (such as bread or rice) for energy; milk and dairy foods provide calcium for bones; two portions of protein-rich food (such as meat, poultry, eggs or lentils) every day; not eating too many ‘treat’ foods such as cakes and biscuits
  • Drink plenty of fluid to ensure the functioning of all the body’s organs, 1.5-2 litres a day unless otherwise advised (variety of hot and cold drinks). Not drinking enough fluids may result in low blood pressure and increase the risk of falls
  • Tea and coffee can be decaffeinated (caffeine irritates the bladder and prevents absorption of vitamins and minerals)
  • Other ways to meet the target are to eat fruit such as melon, grapes, apples, nectarines etc. which are mainly water
  • Foods such as soup, jelly, gravy, custard, ice cream, milky cereal and milky porridge also will help to increase fluid intake
  • You may need to consider how much alcohol you drink each day/week. Alcohol can make you unsteady and alter how some medication works.

7. Clothing 

  • Clothing that is too long can be a trip hazard; take care with laces and belts that they are not trailing
  • It can be safer to get dressed sitting down including when putting items over your head.

8. Walking aids 

  • Walking aids can help to improve your balance and make you feel more confident
  • If you have been provided with an aid it is important to use it; don’t be embarrassed if it helps you stay steady
  • Check aids for signs of wear, for example, brakes and the rubber (ferrules) at the base of the walking aid
  • It is advised that you do not use furniture to help you walk
  • Ensure that your walking aid is the correct height. The height of the handgrips should be at the level of the wrist bone when your elbows are very slightly bent (at an angle of about 15°).

9. Swollen ankles 

  • Swollen ankles and swollen feet are common and usually not cause for concern, particularly if you have been standing or walking a lot
  • You need to discuss the swelling with your GP for a diagnosis and treatment which can assist
  • You may be advised to raise your legs on a stool; if you do this, you need to ensure that
    you protect your heels so they do not become sore
  • Exercises like the one below can help to pump fluid back up your legs:
    • Sit upright, hold on to the side of the chair and straighten your left leg with your foot off the floor.
    • With your leg straight and raised, point your toes away from you.
    • Point your toes back towards you.
    • Try two sets of ten exercises with each foot.

10. Vision and glasses

  • Bifocal and varifocal glasses can make some people unsteady, especially on stairs or slopes
    as they can make it difficult to judge steps
  • You may be better with separate glasses, one set for reading and another for ordinary activities
  • You will need to remember not to walk when wearing your reading glasses
  • Wearing sunglasses can help to reduce glare on sunny days
  • Clean your glasses daily
  • Have your eyes checked annually.

11. What to do if you fall

  • Check the area for any items you may have dropped and broken as you do not want to move and cause further injury
  • If you are not hurt you may want to try and get up from the floor. Think about how you
    are going to do this in stages, moving so you are near a stable piece of furniture e.g. chair or
    settee first; then onto your hands and knees before getting up
  • If you are hurt or unable to get up, you should summon help by using a pendant alarm, banging on the wall, calling for help or crawling to the telephone
  • Roll or wriggle to a soft surface, such as carpet
  • Keep warm by covering yourself with clothing, a table cloth or throw; keep moving and warm by regularly rolling or moving positions to avoid pressure sores, stiffness and to help circulation
  • If you need to empty your bladder, use a newspaper or item of clothing to soak up the urine then roll away from the damp area
  • Tell your GP about the fall so that he/she can find out why it happened.


This information is intended for educational purposes providing general advice about reducing falls risk. Never ignore professional medical or healthcare advice or delay in seeking.

Where we provide your care

Ealing Day Treatment Centre, Britten Drive, Southall, UB1 2SH

Telephone number: 0208 571 1143

Service hours: 8:30am – 16:30pm, Monday to Friday (excluding bank holidays)


Please contact your local GP if you feel you need to be assessed by a member of our team.

Contact us

If you have any questions about Ealing Community Partners or your care please call 

0300 12345 44

Ealing Community Partners: NHS, Ealing Council, voluntary & specialist providers working together to deliver health & social care for the people of Ealing  

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