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West London NHS Trust > Contact us > PALS

PALS

What is PALS?

PALS is the Patient Advice and Liaison service.

It is a free, confidential advice and information service run by the Trust and it’s for everyone, whether you use our services or care for someone who does.

What PALS offers

Our PALS staff can help with any concerns or queries you may have about the care we provide, guiding you through the different services available from the NHS or other organisations.

We can also support you if you are finding it hard to access or understand any of our services for any reason.

PALS is for everyone, whether you use our services, or care for someone who does.

What PALS can’t offer

We can’t offer counselling, diagnosis or any medical advice. 

Contact PALS

Telephone 0800 064 3330

Email pals@westlondon.nhs.uk

Opening hours

Monday to Friday, 9am to 4pm

Or fill in this feedback form

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